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Client Services 800.755.1605
One Phone Number. That's All You Need.
Dedicated to helping our clients to accurately diagnose and treat
their patients, Genoptix understands the pain and difficulty
associated with obtaining hematologic specimens and treats every
specimen as if it were their own. The
Genoptix Client Services Department is specifically trained to
support the needs of Hematology-Oncology offices.
Client
Services Representatives are available:
5:00 a.m. to 7:00 p.m. PST, Monday-Thursday
5:00 a.m. to 5:30 p.m. PST, Friday
7:00 a.m. to 3:00 p.m. PST, Saturday
Select Option 4 for specimen pick-up.
Select Option 2 for any other needs.
- Consultation with a Genoptix Hematopathologist
- Technical Information
- Specimen Requirements and Handling
- Requisition Completion
- Report Status/Report Distribution
- Client Supplies
- eCOMPASS2.0® Support
- Requests for copies of Genoptix licensure and accreditation
Select Option 7 for after hours assistance. Your call will be connected with an on-duty Client Services Representative.
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