Genoptix is a part of Novartis Molecular Diagnostics (MDx), a unit within the Novartis Pharmaceuticals Division. We are focused on developing and commercializing evidence-driven tests to improve physicians’ ability to optimize patient outcomes.
We provide personalized and comprehensive laboratory services to community-based hematologists and oncologists, specializing in diagnosing cancers, disorders, and subtypes in bone marrow, blood, and lymph nodes, with expertise in the most challenging diagnoses. We also specialize in solid tumor workups using molecular testing.
Our Vision As part of Novartis MDx, our vision is to become a world leader in molecular diagnostics and shape the future of personalized medicine. We seek to transform the practice of medicine, and by doing so, to enhance the value we provide to patients, clinicians, payors and society.
Our Strategy Our strategy focuses on addressing areas of unmet medical need, regardless of market size, coupled with a clear understanding of the genetic underpinnings of disease, to create evidence-driven diagnostics.
While we remain committed to our core community oncologist customers, we will leverage Novartis’ demonstrated strengths in pharmaceutical research, development and commercialization to enhance and build upon our suite of diagnostic tools to advance individualized treatment programs where there are opportunities to improve patient care.
Our People We are committed to investing in talent and to strengthening a culture that is entrepreneurial, open and collaborative. Our diverse workforce has a broad range of functional and technical expertise, led by a seasoned management team with backgrounds in diagnostics across clinical development, pharmaceutical strategy, regulatory affairs, intellectual property and commercialization. As a Novartis company, we are building a leadership position in the market that reflects our commitment to innovation and to improving the lives of patients around the world.
Values
Service — We offer highly personalized service to all of our customers all of the time — not just great customer service but customer intimacy. We acknowledge that our customers are not only our referring physicians, but ultimately, the patients they serve.
Technical Excellence — We take pride in the caliber of our staff and the quality of the products that we provide for our customers, and strive always to provide best-in-class service.
Integrity — We believe in honest and forthright business practices and compliance with all applicable laws and regulations. We believe that ethical business practices help us to maintain credibility and a competitive edge.
Respect for Others — As a company and as individuals, we believe that treating others as we wish to be treated helps us to maintain an environment that is friendly and productive. We respect our patients’ right to privacy and respect their need for timely and accurate delivery of services.
Open Communication — Open doors and open minds lead to trust and commitment at all levels of the organization. We value honesty and transparency, both as individuals and as a company.
Trust — As a company, we trust our employees to act responsibly. As service providers, we prove we are trustworthy by acknowledging any error or omission and moving quickly to find an optimal solution.
